Shipping policy

At The Petite Chalet, we take great care in preparing and delivering each item to ensure it arrives safely and securely.

Local Delivery

We offer Local Delivery for large furniture and freight-sized items within a 20-mile radius of our storage facility in Northeastern, Pennsylvania.

Eligibility for local delivery is automatically determined at checkout based on your delivery address.

Local delivery is only available for large items; smaller goods and home accessories are not eligible.

Once your order is placed, we will contact you to schedule a convenient delivery time.

White-Glove Delivery

For customers located outside our local delivery area, we offer White-Glove In-Home Delivery for large or freight items anywhere within the contiguous United States.

This service includes careful handling, in-home placement, and debris removal.

Delivery fees are calculated based on distance, item size, and handling requirements.

Once your order is placed, you will receive an email from our carrier with more details and information.

Please note that white-glove delivery is not available for small items.

Shipping for Small Items

All small goods and décor pieces are eligible for standard shipping through UPS.

Shipping rates are automatically calculated at checkout based on package size, weight, and destination.

Orders typically ship within 5–7 business days.

Tracking information will be provided once your order has been shipped.

Orders over $200 are eligible for complimentary shipping.

Local Pickup

We also offer local pickup for small items at the UPS in Edwardsville, Pennsylvania.
📍 UPS  Parking Lot - 512 Northampton Street, Edwardsville, PA

During checkout, customers will have the opportunity to select their preferred pickup date and time from the available options. Once your order is ready, you will receive an email confirmation with pickup details and any additional instructions.

Additional Information

Please ensure that all shipping and delivery details provided at checkout are accurate to avoid delays.

If you have questions about delivery or shipping, please contact us at bonjour@thepetitechalet.com.